Resume: Angie Roberts

Experience
Principal, Bungalow Productions, Crawfordsville, 1999-present
Provide research, writing, and design services to corporate clients and serve as freelance writer to media. Key clients: Purdue University, Clarian Health, Riley Children’s Foundation, HELEN magazine, Indy’s Child magazine, Indianapolis Pet Quarterly, and Indianapolis Monthly Home. Key responsibilities: Writing, editing, and project management of annual reports, brochures, historical guides, magazine articles, news releases, newsletters, training manuals, and Web content; development of marketing plans; and design of publications and Web sites. *Served as writer on Purdue Marketing Communications team that developed an Addy-award winning brochure in 2006.

Adjunct faculty member and tutor, Ivy Tech, Lafayette/Crawfordsville, 2007-present
Serve in School of Liberal Arts and Sciences and Academic Skills Advancement, teaching in Crawfordsville Instructional Center. Key responsibilities: Developing and administering public speaking, interpersonal communications, writing, critical thinking and other courses. Also provide tutoring services in English, reading, writing, and public speaking. *Certified in distance education, including online courses.

Marketing projects coordinator, Hendricks Regional Health, Danville, 1999
As the first project coordinator for this rapidly growing hospital’s marketing department, oversaw and implemented marketing and public relations activities. Target markets: patients, hospital staff, and physician offices. Key responsibilities: writing, editing, and production of employee and community newsletters; news writing for local media; special event planning; and marketing research.

Sales representative, Rehabilitation Hospital of Indiana, Indianapolis, 1997-99
Coordinated and executed marketing efforts as the first dedicated salesperson for this rehabilitation hospital’s outpatient programs. Target markets: physicians, office staff, extended care facilities, insurance companies, and case managers. Key responsibilities: direct sales and managed care contracting, writing and editing of promotional copy, business development, marketing research and planning, and customer service training. *Received two letters of commendation for work on new business development task force and another for success in developing outpatient marketing program.

Marketing and public information director, Cummins Behavioral Health, Avon, 1996-97
As the first marketing director for this organization, developed marketing and public relations program from the ground up. Target markets: potential clients, physicians, hospitals, and insurance companies. Key responsibilities: writing, editing, and production of referral newsletter; development of advertising campaigns; media relations; and marketing research and planning. *Served on management task force to develop major changes in financial policy and coordinated efforts to communicate changes to clients and stakeholders.

Community educator, Generations, St. Clare Medical Center, Crawfordsville, 1995-96
Created and implemented marketing/community education program for new product line of hospital. Target markets: home health agencies, extended care facilities, physician offices, community groups, and potential patients. Key responsibilities: public speaking; community education; writing, editing, and production of referral newsletter and patient/family education materials; media relations; marketing plan development; and quality assurance. *Served as chair of hospital’s annual charitable giving campaign, which exceeded corporate goals.

Community relations specialist, Reid Hospital & Health Care Services, Richmond, 1990-95
Promoted variety of service lines for hospital serving regional population of 250,000. Target markets: physicians, employers, donors, and potential patients. Key responsibilities: writing, editing, design, and production of physician newsletter; media relations; market analysis; marketing plan development; special event planning; and community education. *Co-created and directed children’s educational event that doubled attendance figures by its third year. *Created and implemented employee communication campaign for hospital-wide recycling program that achieved 100% compliance among hospital departments.

Public relations assistant, Indianapolis Public Schools, Indianapolis, 1988-90
Assisted in promotion of 85 sites for largest school system in the state. Target markets: employees, students, board members, and taxpayers. Key responsibilities: writing, editing, and production of employee newsletter; writing of feature and news articles for community newsletter and the media; public relations planning; speech writing; and special event planning.

Communications assistant, American Heart Association, Indianapolis, 1988
Served as temporary employee of state association, assisting with promotion and media relations. *Developed comprehensive media relations handbook for volunteers and staff in field offices.

Associations
National Association of Science Writers
Association for Women in Communications
Professionals in Communications
* Secretary, 2007-08 academic year
Psi Iota Xi sorority, Gamma Xi chapter
* Marketing chairperson, 2006-present

Past affiliations
Montgomery County Leadership Academy, public relations director, 2000-01
Indiana Society for Healthcare Public Relations and Marketing, 1991-2000
* President, 1999-2000; vice president, 1998-99; secretary/treasurer, 1997-98
Society for Healthcare Strategy and Market Development, 1997-98
Toastmasters International, Twin Bridges Toastmasters Club, Danville, 1996-98
* Vice president of education, 1998; sergeant-at-arms, 1997
American Society for Healthcare Public Relations and Marketing, 1992-95

Presentations
“Staying in the game: freelancing from a free market perspective,” Professionals in Communications, Lafayette, 2005
“Consistent communication brings consistent results,” Montgomery County Human Resources Association, Crawfordsville, 2002
“Media relations basics,” Montgomery County Leadership Academy, Crawfordsville, 2001
“Setting yourself up for success: developing a plan for communicating change,” Montgomery County Human Resources Association, Crawfordsville, 2000
“Downsized again? One job can lead to another,” Indiana Society for Healthcare Public Relations and Marketing Nuts and Bolts Conference, Indianapolis, 1999
Roundtable discussion leader, Society for Healthcare Strategy and Market Development’s Annual Educational Conference, Palm Springs, CA, 1997
“Marketing basics,” Indiana Society for Healthcare Public Relations and Marketing Nuts and Bolts Conference, Indianapolis, 1997
Roundtable presenter, American Society for Health Care Marketing and Public Relations Annual Educational Conference, Orlando, FL, 1994

Education
MA, public relations, Ball State University, 1995. GPA: 4.0/4.0
BS, journalism and English, Ball State University, 1988. GPA: 3.7/4.0
* Exchange student, Westminster College, Oxford, England, 1986

Graduate, Montgomery County Leadership Academy, 2000
Graduate, Basic and advanced supervisory training programs, Earlham Institute for Executive Growth, 1991-92